Carlson Wagonlit Travel Franchise Review

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There are companies that have a long and dynamic history of mergers, acquisitions and expansion which date all the way back to the 19th century. The origins of CWT are in the vision of two unique, service-oriented characters from the late 1800s.

Georges Nagelmackers, a Belgian inventor thought of the concept of sleeping coaches on trains in 1872. Because of this, his Wagon-Lits company started the ball rolling in Europe. In the town of St. Augustine, Florida, Ward G. Foster was unofficially advising travelers about local train times that the “Ask Mr. Foster” travel agency – later to become Carlson Travel Network -created to honor him.

CWT now handles more than 51 million travel transactions each year with 21.4 million in sales generated by this activity alone. They still have the same driving spirit that moved Nagelmackers and Foster: A desire to serve the traveler, to instigate, to innovate and constantly improve the whole travel experience.

CWT works hand in hand with its clients so that they can act on the challenges of business travel management on the side; they make sure that they act on the needs and expectations of travelers. CWT upholds 6 values in everything that they do:

  • Customer Care: Putting the needs of clients first and striving to continuously provide an outstanding level of service.
  • Commitment to Excellence: Continuously seeking higher levels of performance.
  • Cultural Diversity: Fostering respect and a team spirit in the workplace, embracing and leveraging the multicultural essence of the company, and providing equal opportunities to talented individuals.
  • Reliability: Being a reliable and truthful business partner, committed to offering industry-leading products and services.
  • Entrepreneurial: Approaching new challenges with creativity, resourcefulness and agility, reacting quickly and effectively to provide innovative solutions.
  • Integrity: Building productive, longstanding relationships by being truthful and promoting open communication.

Becoming a franchisee of CWT will require you to first submit an application form online as a supplier of service. The form will require you to provide your tax identification number and a Duns and Bradstreet number. If you don’t have one you’ll have to secure one as well. D&B will give CWT and idea regarding your credit score and financial rating to supply their needs.

CWT is committed to ensuring the highest ethical standards in conducting their business, whether interacting with employees, suppliers, guests or other partners. Because of this, they conduct Business Ethics and Conduct training for employees.

Their suppliers are asked to commit to their Supplier Code of Conduct. CWT balances its global footprint and innovative technology with best-in-class tools to help clients around the world maximize the effectiveness and value of their travel programs.

Their proficient program management team helps build targeted business tactics that deliver on the optimization strategy, utilizing specialists where needed to drive initiatives. Their sophisticated tools and analysis ensure your company’s performance toward goals is measured and reported to enable ongoing improvements.

Total Investment Cost range from $2,500.00 to $10,000.00, initial franchise fees of $1,500.00, royalty fees of $950.00 per month, term of agreement is 5 years renewable at $1000.00.

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